cv776 Terms and
Conditions

1. General Provisions

cv776 is an online entertainment and betting platform operated for users in Bangladesh. These terms and conditions ("Terms") form a legally binding agreement between cv776 and the user of the platform ("user" or "you").

By using the cv776 website, mobile site or application, you explicitly accept these terms. These terms are available in both English and Bengali; in the event of any conflict between the two, the Bengali version shall take precedence.

These terms must be read together with our Privacy Policy and Responsible Gaming Guidelines, which form an integral part of these terms.

2. Eligibility and Registration

2.1 Age Requirement

To participate on the cv776 platform, users must be at least 21 years of age. We may request an identity card, national ID or other relevant documents at any time for age verification. If a minor registers despite this requirement, the account will be closed immediately and all deposited funds may be forfeited.

2.2 One Account Rule

Each user may open only one account. Operating multiple accounts is strictly prohibited. If multiple members of the same household operate accounts from the same device or IP address, they must contact us in advance.

2.3 Accuracy of Registration Information

All information provided at the time of registration must be completely truthful, accurate and up to date. If an account is opened with false information, cv776 reserves the right to suspend or close that account at any time and withhold all balances.

3. Account Management

3.1 Password and Security

It is your responsibility to keep your account login details confidential. Do not share your password with any third party. If unauthorised access to your account occurs, notify the cv776 support team immediately.

3.2 Account Verification (KYC)

cv776 may request that you complete an identity verification process at any time. The following documents may be required for this process:

• Copy of national ID card or passport
• Recent bank statement or utility bill
• Proof of ownership of the payment method
• Selfie or video verification (if required)

Withdrawal requests may not be processed until verification is complete.

3.3 Account Closure

You may request the closure of your account at any time via 24/7 live chat or by sending an email to [email protected]. Any pending withdrawals will be completed before the closure request is processed.

4. Deposits and Withdrawals

4.1 Deposit Rules

The following methods may be used to deposit funds into your cv776 account: bKash, Nagad, Rocket, Upay and bank transfer. The minimum deposit amount is ৳500 for each method.

Only deposits made using a payment method registered in your name are permitted. Deposits from third-party accounts are prohibited and may result in account suspension.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳1,000. After a withdrawal request is approved, funds are generally paid out within 30 minutes to 3 hours. However, this time may be extended in cases involving verification or security review.

• Withdrawals may only be made via the same method used for the deposit.
• There may be limits on the number or amount of withdrawals within a given time period.
• cv776 reserves the right to place a hold on withdrawals if fraudulent activity is suspected.

4.3 Currency

All transactions on cv776 are conducted in Bangladeshi Taka (BDT / ৳). This platform does not support transactions or conversions in foreign currencies.

5. Bonuses and Promotions

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳8,000. A minimum deposit of ৳500 is required to receive this bonus. The wagering requirement on the bonus is 10 times (10x).

5.2 General Bonus Terms

• Each bonus offer has its own validity period and terms.
• The same user may not use the same bonus more than once.
• Attempting to use a bonus through multiple accounts will be treated as fraud.
• cv776 reserves the right to modify or withdraw any bonus offer at any time.
• If evidence of bonus abuse or manipulation is found, the account may be closed.

5.3 VIP Program

The cv776 VIP program has three tiers: Bronze, Silver and Gold. The maximum weekly cashback is 0.5% at the Bronze tier, 1.0% at the Silver tier and 1.5% at the Gold tier. Users can advance to higher tiers through regular and active participation.

6. Betting Rules

6.1 Bet Validity

A bet is considered valid only when the system successfully accepts it and the corresponding amount has been deducted from the user's account. Incomplete bets due to disconnection, technical errors or any other reason are not accepted.

6.2 Result Determination

The results of all events will be determined based on the official announcement of the relevant sports authority. For sportsbook events, payment is processed only after the official result is announced.

6.3 Cancelled Events

If an event is cancelled or does not meet the specified criteria, the relevant bet amount will be refunded. For accumulator bets, the calculation will be based on the remaining selections after excluding the cancelled event.

7. Prohibited Activities

The following activities are strictly prohibited on the cv776 platform:

• Using the platform for money laundering or any illegal activity.
• Engaging in fraudulent activities, using software bots or automated methods.
• Abusing or manipulating the bonus system.
• Operating multiple accounts.
• Attempting to gain unauthorised access to another user's account.
• Disrupting the normal operation of the platform's systems or network.
• Making deposits or withdrawals using a third-party account.
• Attempting to harass or harm other users.

If evidence is found of involvement in any of the above activities, cv776 is able to close the account immediately, forfeit all balances and, where necessary, notify law enforcement authorities.

8. Privacy and Security

cv776 is committed to protecting users' personal information. We keep all data transfers secure using SSL encryption. Full details of how your personal information is collected, used and stored can be found in our Privacy Policy.

cv776 will never ask for your full password or complete payment details via email, phone or live chat. If you receive any such request, treat it as fraud and notify our support team.

9. Limitation of Liability

cv776 operates as an entertainment platform. cv776 cannot be held liable for any financial loss arising from participation on the platform. cv776 will be free from liability in the following circumstances:

• Any loss caused by internet disconnection or technical errors.
• Problems or disruptions caused by third parties.
• Loss caused by the user's own negligence.
• Service disruption due to unforeseen circumstances or force majeure.

In any circumstance, cv776's maximum liability is limited to the amount of the relevant transaction.

10. Responsible Gaming

cv776 is firmly committed to promoting responsible betting and gaming. We believe that entertainment-based gaming should be safe and enjoyable for everyone. To this end, we provide the following features:

• The ability to set personal deposit limits.
• Temporary or permanent Self-Exclusion option.
• Reality check reminders.
• Connection to professional support.

If you feel that you or a loved one is having a problem with betting, please visit our Responsible Gaming page and get in touch for support. This platform is for users aged 21 and above only.

11. Changes to Terms

cv776 reserves the right to modify these terms at any time without prior notice. Modified terms will take effect as soon as they are published on the website. Continued use of the platform will be considered as your agreement to the modified terms.

For significant changes, we will attempt to send a notification to your registered email address. However, this is not an obligation on our part. We therefore recommend reviewing the terms on a regular basis.

12. Dispute Resolution

For any dispute or complaint, please first contact our 24/7 live chat support or reach us at [email protected]. Our team will review your matter as quickly as possible and work to provide a resolution.

If a direct resolution with us is not possible, both parties agree to resolve the dispute through a neutral arbitration process. Under no circumstances may a user make defamatory statements against cv776 publicly or on social media.